Privacy Policy

Effective Date: 9/13/2025

At RbsPetShop.com (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect information to provide you with a smooth and secure shopping experience.

a. Personal Information

When you place an order or sign up for emails, we may collect:

• Full name

• Email address

• Billing and shipping address

• Phone number

• Payment details (processed securely via third-party providers)

b. Non-Personal Information

We may also collect data automatically through cookies and tracking tools, including:

• IP address

• Device and browser type

• Pages viewed and actions taken on the site

• Referral sources (e.g., search engines or social media)

2. How We Use Your Information

Your information is used to:

• Process and deliver orders

• Provide customer support

• Communicate updates and promotional offers (if you’ve opted in)

• Improve our website functionality and product offerings

• Detect fraud and maintain website security

3. Sharing of Information

We do not sell or rent your personal data. We may share information with:

• Payment processors and shipping carriers

• Service providers that help us run our website and communications

• Legal authorities, if required by law

All third parties are required to protect your information and use it only for the services they provide.

4. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences

• Track website usage and performance

• Personalize your shopping experience

You can disable cookies through your browser settings, but some site features may not function properly.

5. Data Security

We use industry-standard security measures to safeguard your data. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access or update your personal information

• Request that we delete your information

• Opt out of promotional communications at any time

• Disable tracking technologies via your browser

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date. Continued use of our website means you accept any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via our Contact Us page.