Terms & Conditions
Effective Date: 9/13/2025
Welcome to RbsPetShop.com (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website located at https://rbspetshop.com (the “Website”) and any services or products offered through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Website Usage
1.1 Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this Website.
1.2 Account Responsibility
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
1.3 Prohibited Uses
You agree not to:
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Use the Website for any unlawful or unauthorized purpose.
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Interfere with the Website’s operation or security.
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Distribute malicious software, spam, or unauthorized advertisements.
2. Product Orders
2.1 Product Descriptions
We make every effort to accurately describe our products, but we do not guarantee that descriptions, pricing, or availability are always correct.
2.2 Order Acceptance
All orders are subject to our acceptance. We reserve the right to refuse or cancel any order at our discretion.
2.3 Pricing
Prices are listed in U.S. dollars and may include applicable taxes and shipping fees at checkout. We reserve the right to update prices at any time.
3. Shipping & Delivery
3.1 Shipping Options
Shipping methods, costs, and estimated delivery times are provided at checkout.
3.2 Risk of Loss
All products are shipped FOB shipping point, meaning risk of loss passes to you upon our delivery to the carrier.
4. Returns & Refunds
4.1 Return Policy
Products may be returned within 30 days of delivery if they are unused, in their original condition, and in original packaging.
4.2 Non-Returnable Items
Final sale and clearance items are non-returnable.
4.3 Return Process
To initiate a return, please visit our Contact Us page. Returns must be authorized before being shipped back.
4.4 Refunds
Refunds will be issued to the original payment method within 7–10 business days after we receive and inspect the returned item. Shipping charges are non-refundable unless the return is due to our error.
5. Intellectual Property
All content on the Website—including logos, text, graphics, product names, and images—is the property of RbsPetShop.com or its licensors and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
6. Limitation of Liability
To the fullest extent permitted by law, RbsPetShop.com will not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Website or purchase of products, even if we have been advised of the possibility of such damages.
7. Indemnification
You agree to indemnify and hold harmless RbsPetShop.com, its officers, employees, and affiliates from any claims, losses, liabilities, damages, or expenses resulting from your violation of these Terms.
8. Governing Law
These Terms shall be governed by and construed under the laws of the United States. Any disputes will be resolved in the appropriate courts of jurisdiction.
9. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page and become effective immediately. Your continued use of the Website after changes constitutes acceptance of the new Terms.
10. Contact Us
If you have any questions about these Terms & Conditions, please visit our Contact Us page.
Last Updated: 9/13/2025